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A phone call from a customer

Listen to the phone call from a customer to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Discussion

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Language level

Intermediate: B1

Comments

Actually, yes, I do because I am a teacher and I have a good and very diligent students if these students have some accidental accidents, I might give them exceptions. As well as the people who deal with special customer, I think it is big mistake to loose him.

I am a teacher and it is very happened that I direct my students for their homework assignment but usually have not any preference or exception for anyone.

Hi, my name is Denys, and I think British Council it is the better English teacher than other programs becouse I think so

If I were in the same company, I will do exceptions for important clients

In his phone, Andrea says: Actually, I also want to place another new order. The same size order as last time.
And in the task 1.4, the answer is false. I don't understand.

Excuse me pacha809, the sentence say bigger. Bigger means more big.

Hello pacha809

Task 1.4 is half true and half false: 'Andrea has a new order to place ...' is true, but the rest ('even bigger than the last one.') is false because what he says is 'Actually, I also want to place another new order. The same size order as last time.'

Since 1.4 is not all true, it is false. Does that make sense?

All the best

Kirk

The LearnEnglish Team

I think that is more difficult for me so I listened to it two times for two days( yesterday and today. some press can't understand so I used a dictionary .
I have tried not to use a dictionary but I not understand.

thank you for everything

I wish correct if I wrote any wrong

Hello khmax

It's a great idea to listen to the audio twice or even more times. I would encourage you to use a dictionary because you can learn so much from checking words in it.

I'm afraid we don't correct students' writing, but if you have a specific question about a specific sentence, please feel free to ask.

All the best

Kirk

The LearnEnglish Team

yes if he or she be my important customers ,I will extend the payment term.I know cash flow is important but my customer is most important then it.

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